:root{--vua-primary:#0a2e4e;--vua-accent:#f5821f}.vua-launcher{position:fixed;right:20px;bottom:20px;z-index:99999;width:60px;height:60px;border-radius:50%;border:none;background:var(--vua-primary);color:#fff;font-size:28px;line-height:1;cursor:pointer;box-shadow:0 4px 14px rgb(0 0 0 / .3);display:flex;align-items:center;justify-content:center;padding:0}.vua-launcher:hover,.vua-launcher:focus-visible{background:var(--vua-accent);outline:3px solid var(--vua-accent);outline-offset:2px}.vua-launcher .vua-dot{position:absolute;top:2px;right:2px;width:12px;height:12px;border-radius:50%;background:var(--vua-accent);border:2px solid #fff}.vua-launcher img{width:100%;height:100%;object-fit:cover;display:block;border-radius:50%}.vua-launcher img[hidden]{display:none}.vua-launcher[hidden]{display:none}.vua-panel{position:fixed;right:20px;bottom:92px;z-index:99999;width:380px;max-width:calc(100vw - 24px);height:560px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 8px 32px rgb(0 0 0 / .3);display:flex;flex-direction:column;overflow:hidden;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.45;color:#1c2b39}.vua-panel[hidden]{display:none}.vua-header{background:var(--vua-primary);color:#fff;padding:12px 14px;display:flex;align-items:center;gap:10px;flex-shrink:0}.vua-header .vua-avatar{width:72px;height:72px;border-radius:50%;background:var(--vua-accent);display:flex;align-items:center;justify-content:center;flex-shrink:0;position:relative;overflow:hidden}.vua-header .vua-avatar img{width:100%;height:100%;object-fit:cover;display:block;border-radius:50%}.vua-header .vua-avatar .vua-dot{position:absolute;top:-1px;right:-1px;width:8px;height:8px;border-radius:50%;background:var(--vua-accent);border:2px solid #fff}.vua-header .vua-title{flex:1;min-width:0}.vua-header .vua-title strong{display:block;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.vua-header .vua-title small{font-size:12px;opacity:.85}.vua-header .vua-lang{display:flex;gap:2px;flex-shrink:0}.vua-header .vua-lang button{background:#fff0;border:1px solid rgb(255 255 255 / .5);color:#fff;border-radius:4px;padding:2px 6px;font-size:12px;cursor:pointer}.vua-header .vua-lang button[aria-pressed="true"]{background:var(--vua-accent);border-color:var(--vua-accent)}.vua-header .vua-close{background:#fff0;border:none;color:#fff;font-size:22px;line-height:1;cursor:pointer;padding:4px 8px;flex-shrink:0}.vua-header .vua-close:hover,.vua-header .vua-close:focus-visible{outline:2px solid #fff;border-radius:4px}.vua-messages{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px;background:#f4f7fa}.vua-msg{max-width:88%;padding:10px 12px;border-radius:14px;word-wrap:break-word;overflow-wrap:break-word}.vua-msg p{margin:0 0 6px}.vua-msg.vua-streaming p{white-space:pre-wrap}.vua-msg p:last-child{margin-bottom:0}.vua-msg.vua-bot{background:#fff!important;border:1px solid #dde5ec;color:#1c2b39!important;align-self:flex-start;border-bottom-left-radius:4px}.vua-msg.vua-user{background:var(--vua-primary)!important;color:#fff!important;align-self:flex-end;border-bottom-right-radius:4px}.vua-msg.vua-typing{font-style:italic;color:#5a6b7a!important}.vua-msg a{color:var(--vua-accent);font-weight:600;text-decoration:underline}.vua-msg.vua-user a{color:#ffd9ad}.vua-links a{display:block;margin:8px 0 2px;padding:12px 16px;min-height:44px;box-sizing:border-box;background:var(--vua-accent);color:#fff;border:1px solid var(--vua-accent);border-radius:10px;text-decoration:none;font-size:15px;font-weight:700;text-align:center;line-height:1.3}.vua-links a:hover,.vua-links a:focus-visible{background:var(--vua-primary);border-color:var(--vua-primary);color:#fff;outline:none}.vua-options{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.vua-options button{background:var(--vua-primary);border:none;color:#fff;border-radius:20px;padding:7px 14px;font-size:14px;cursor:pointer}.vua-options button:hover,.vua-options button:focus-visible{background:var(--vua-accent);outline:2px solid var(--vua-primary);outline-offset:1px}.vua-privacy{padding:6px 14px;font-size:11.5px;line-height:1.4;color:#5a6b7a;background:#eef2f6;border-top:1px solid #dde5ec;flex-shrink:0}.vua-privacy-toggle{display:flex;align-items:center;gap:6px;width:100%;padding:0;border:none;background:#fff0;color:#5a6b7a;font:inherit;font-size:11.5px;cursor:pointer;text-align:left}.vua-privacy-toggle:hover,.vua-privacy-toggle:focus-visible{color:var(--vua-primary);outline:2px solid var(--vua-accent);outline-offset:1px}.vua-privacy-chevron{flex-shrink:0}.vua-privacy-text{padding-top:6px}.vua-privacy-text[hidden]{display:none}.vua-privacy-text p{margin:0 0 6px}.vua-privacy-text p:last-child{margin-bottom:0}.vua-privacy-link a{color:var(--vua-accent);font-weight:600}.vua-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #dde5ec;background:#fff;flex-shrink:0}.vua-form input[type="text"]{flex:1;min-width:0;border:1px solid #c4d0dc;border-radius:20px;padding:9px 14px;font-size:15px;font-family:inherit;color:#000!important;background-color:#fff!important}.vua-form input[type="text"]::placeholder{color:#5a6b7a;opacity:1}.vua-form input[type="text"]:focus{outline:2px solid var(--vua-accent);border-color:var(--vua-accent)}.vua-form button[type="submit"]{background:var(--vua-accent);color:#fff;border:none;border-radius:20px;padding:9px 16px;font-size:14px;font-weight:600;cursor:pointer;flex-shrink:0}.vua-form button[type="submit"]:hover,.vua-form button[type="submit"]:focus-visible{background:var(--vua-primary);outline:2px solid var(--vua-accent);outline-offset:1px}.vua-form button[type="submit"]:disabled{opacity:.5;cursor:wait}@media (max-width:480px){.vua-launcher{right:14px;bottom:14px}.vua-panel{right:0;bottom:0;left:0;width:auto;max-width:none;height:calc(100vh - 20px);max-height:none;border-radius:16px 16px 0 0}}@media (prefers-reduced-motion:reduce){.vua-launcher,.vua-panel{transition:none}}.vua-consent{padding:6px 14px;font-size:11.5px;line-height:1.35;color:#33475a;background:#f8fafc;border-top:1px solid #dde5ec;flex-shrink:0}.vua-consent-toggle{display:flex;align-items:center;gap:6px;width:100%;padding:0;border:none;background:#fff0;color:#5a6b7a;font:inherit;font-size:11.5px;cursor:pointer;text-align:left}.vua-consent-toggle:hover,.vua-consent-toggle:focus-visible{color:var(--vua-primary);outline:2px solid var(--vua-accent);outline-offset:1px}.vua-consent-chevron{flex-shrink:0}.vua-consent-body{padding-top:6px}.vua-consent-body[hidden]{display:none}.vua-consent strong{display:block;margin-bottom:2px;color:var(--vua-primary)}.vua-consent label{display:flex;gap:8px;align-items:flex-start;cursor:pointer}.vua-consent input[type="checkbox"]{margin-top:2px;flex-shrink:0;accent-color:var(--vua-accent)}.vua-consent-status{margin-top:2px;font-size:11px;color:#5a6b7a}.vua-callback-bar{padding:8px 14px 10px;background:#f8fafc;flex-shrink:0;text-align:center}.vua-callback-btn{background:#fff;border:1px solid var(--vua-primary);color:var(--vua-primary);border-radius:20px;padding:7px 16px;font-size:13px;font-weight:600;cursor:pointer}.vua-callback-btn:hover,.vua-callback-btn:focus-visible{background:var(--vua-primary);color:#fff;outline:2px solid var(--vua-accent);outline-offset:1px}.vua-callback-offer button{margin:4px 6px 0 0;border-radius:20px;padding:7px 14px;font-size:13px;cursor:pointer}.vua-callback-offer .vua-btn-yes{background:var(--vua-accent);border:none;color:#fff;font-weight:600}.vua-callback-offer .vua-btn-no{background:#fff;border:1px solid var(--vua-primary);color:var(--vua-primary)}.vua-callback-form .vua-retention{font-size:12.5px;color:#33475a;background:#eef2f6;border-left:3px solid var(--vua-primary);padding:8px 10px}.vua-cb-fields label{display:block;margin:8px 0 2px;font-size:13px;font-weight:600;color:var(--vua-primary)}.vua-cb-fields input[type="text"],.vua-cb-fields input[type="tel"],.vua-cb-fields select,.vua-cb-fields textarea{width:100%;box-sizing:border-box;border:1px solid #c4d0dc;border-radius:8px;padding:8px 10px;font-size:14px;font-family:inherit;color:#000!important;background-color:#fff!important}.vua-cb-fields input[type="text"]::placeholder,.vua-cb-fields input[type="tel"]::placeholder,.vua-cb-fields textarea::placeholder{color:#5a6b7a;opacity:1}.vua-cb-fields input:focus{outline:2px solid var(--vua-accent);border-color:var(--vua-accent)}.vua-cb-fields button[type="submit"]{margin-top:10px;background:var(--vua-accent);border:none;color:#fff;border-radius:20px;padding:9px 16px;font-size:14px;font-weight:600;cursor:pointer}.vua-cb-fields button[type="submit"]:hover,.vua-cb-fields button[type="submit"]:focus-visible{background:var(--vua-primary);outline:2px solid var(--vua-accent);outline-offset:1px}.vua-cb-fields button[type="submit"]:disabled{opacity:.5;cursor:wait}.vua-cb-cancel{margin:10px 0 0 8px;background:#fff;border:1px solid #c4d0dc;color:#33475a;border-radius:20px;padding:9px 14px;font-size:13px;cursor:pointer}.vua-cb-error{margin-top:8px;color:#b32d2e;font-size:13px;font-weight:600}